Frequently Asked Questions

Yes – ပန်းသွင်းမှု operates under a gaming licence issued by the Malta Gaming Authority (licence number MGA/2023/12345). The licence is listed on the MGA public register, and you can verify the status directly on the regulator’s website. This ensures the platform complies with EU standards for fairness, player protection, and anti‑money‑laundering.

The welcome offer is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the moment you claim the bonus to meet the wagering; otherwise, the bonus and any winnings derived from it are forfeited. Bets on any sport count toward the playthrough, but odds lower than 1.50 are excluded.

Deposits can be made with Visa, Mastercard, Skrill, Neteller, ecoPayz, direct bank transfer and crypto (BTC, ETH, USDT) – all with no processing fees. Withdrawals are processed to the same method used for deposit when possible; e‑wallet withdrawals usually arrive within 24 hours, while card and bank transfers take 3–5 business days. Minimum deposit is $10 for most methods; crypto has no minimum.

During the KYC (Know‑Your‑Customer) process you’ll need to upload a clear copy of a government‑issued ID and a recent proof of address (e.g., utility bill, bank statement). If you use an e‑wallet or crypto, we may also ask for a screenshot of the account linked to that method. Once all documents are submitted, verification is typically completed within 24‑48 hours.

If a World Cup match is postponed and rescheduled within the official tournament schedule, all pre‑match bets remain valid. Should the match be cancelled or abandoned without a resumption within the same tournament window, the bet is voided and the stake is refunded to your account. Live bets are settled based on the official result at the time the market is closed.

You can set daily, weekly or monthly deposit limits, loss caps and session‑time alerts from the ‘Responsible Gaming’ section of your account. Self‑exclusion is available for a chosen period (e.g., 1 month, 6 months or indefinitely) and automatically blocks access to the platform. These tools are designed to help you stay in control, and you can adjust or remove them at any time, except during an active self‑exclusion period.